If you want to last long in business, you have to master the art of dealing with customers.
Especially your difficult customers.
If you don’t handle them well, your difficult customers can become enemies of your business.
And in these days of social media, it’s very easy for your enemies to pull you down.
They could badmouth your brand and cause you serious damage.
And they could “de-market” your products and services, causing you to lose potential customers.
So, how do you deal with your most difficult customers in a way that neutralizes them or brings them on your side?
To find out, you need to listen to this week’s episode of the podcast.
You will discover 5 of the most common types of difficult customers, and how to effectively deal with them.I also share my own personal experiences dealing with each type of customer and some of the important lessons I have learned.
You are going to enjoy this.